Template notice: Lawyer review required before public launch. GDPR + UK PECR compliance requires a consent banner for non-essential cookies; the website integrator should add a CMP (Consent Management Platform) before serving European visitors.
1. What are cookies?
Cookies are small text files saved on your device when you visit a website. They help the site remember your preferences, keep you signed in, and measure how the site is used.
2. Cookies we use
2.1 Strictly necessary
Required for the site to function. Cannot be disabled without breaking core features (e.g. session management, fraud protection). These do not require consent.
2.2 Analytics
Help us understand how visitors use the site so we can improve it. We use Google Analytics 4 and Microsoft Clarity. These cookies do not identify you personally; we configure them with IP anonymisation enabled.
2.3 Functional
Remember your preferences such as language and theme.
2.4 Marketing
We do not currently run advertising cookies. If we add them in future, we will provide a consent banner and update this page.
3. Third-party cookies
- Google Analytics 4 — usage measurement, anonymised.
- Microsoft Clarity — session recordings and heatmaps, masked by default.
- Cloudflare — DDoS protection and performance.
4. Your choices
You can disable cookies in your browser settings, though some site features may stop working. For analytics specifically, opt out via:
- Google Analytics opt-out browser add-on
- Microsoft Clarity respects Do Not Track signals when enabled in your browser
5. Mobile app
The WiseHop mobile apps do not use HTTP cookies. They store local preferences and authentication tokens in secure on-device storage. See the Privacy Policy for what the apps collect and why.
6. Changes
We may update this policy. Material changes will be reflected here with an updated "Last updated" date.
7. Contact
Cookie queries: [email protected].